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Main Conference Day 1: Monday May 21st, 2018

7:00 am - 7:15 am Workshop A Registration & Welcome Networking

7:15 am - 8:15 am Workshop A: Looking Through the Glass: Exploring Game Changing Immersive Learning Technologies

Myra Roldan - Senior Instructional Designer Amazon
The future is now. Digital reality, the mélange of augmented reality (AR), virtual reality (VR), mixed reality, (AI) artificial intelligence, (ML) machine learning, (IV) immersive video, and chat bots are making their way in the learning and development space. This will create a natural and intuitive ways for technology to improve employee performance. Industry Leaders in Innovation such as, Facebook, Google, Apple, Amazon, Microsoft, Samsung, Sony, HTC, have made staggering investments in this emerging new tech sector because the potential extends far beyond video games and amusement rides. But, there are many questions that must be answered: 
·       What are these technologies? 
·       Do they have a place in L&D? 
·       What is the true business impact of adoption of immersive technologies?
 
In this workshop we will:
·       Outline AR, VR, MR, AI, ML, IV and chat bot technologies
·       Discuss how they all complement and compete with one another 
·       Explore issues of user comfort and safety, perception, user environment, and 
·       displayed information techniques
·       Identify L&D use cases for these immersive technologies
 

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Myra Roldan

Senior Instructional Designer
Amazon

8:15 am - 8:45 am General Registration & Networking Breakfast

8:45 am - 9:00 am Chairperson's Welcome

9:00 am - 9:45 am Keynote: Wells Fargo Leveraging Voice Enabled Intelligence Augmentation to Improve Employee Performance

Ken Hubbell - Senior Vice President, Instructional Design Strategy & Innovation, Wells Fargo
Today's learners are faced with an ever-growing surplus of content to learn, process, and employ in their careers. Companies need to empower their employees with a system for efficiently augmenting the capabilities each person brings to the organization. Many of these activities require point of need hands free performance support. Voice enabled Intelligence Augmentation is one possible solution.
 
In this Keynote Session, Ken will:
 
·        Introduce Intelligence Augmentation
·        Introduce voice interfaces including Alexa, Google, Siri, and Cortana
·        Provide examples of hands free performance support and integration with xAPI/LRS
·        Discuss the possibilities and future of artificial intelligence powered voice enabled Intelligence Augmentation 
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Ken Hubbell

Senior Vice President, Instructional Design Strategy & Innovation,
Wells Fargo

9:45 am - 10:30 am Unlocking Human Potential with Immersive Practice – Elevating Soft Skills with Virtual Reality

Carrie Straub - Executive Director, Educational Programs and Research Mursion
Bob Newhouse - CEO Agilitiv
Travis Smith - Hospitality Management Trainer Best Western
In this panel we will explore how corporations are leveraging virtual reality (VR) to improve employees interactions in the workplace.  VR has typically been used as a method to practice technical skills, but new VR technologies are merging humans and computers to deliver immersive practice environments for interpersonal skills.  Learners can make mistakes in private, space learning over time, and view recorded sessions, taking advantage of the unique features of VR over traditional methods like online courses, webinars, or role-play.  Come hear panelists discuss how they are developing leaders and unlocking employees' skills using VR, and interact with the latest VR simulations for improving soft skills.

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Carrie Straub

Executive Director, Educational Programs and Research
Mursion

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Bob Newhouse

CEO
Agilitiv

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Travis Smith

Hospitality Management Trainer
Best Western

10:30 am - 11:15 am Technology Showcase

Morning Break and Technology Showcase

11:15 am - 12:00 pm The Oculus VR Story: Immersively Connecting People through VR

Andy Mathis - Head of Partnerships Facebook - Oculus VR
•An overview of the Oculus Platforms built for mobile VR, and the communities centered around it 
•Provide pathways for people to have meaningful interactions, regardless of physical distance or space 
•Build world class learning experiences through popular use cases
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Andy Mathis

Head of Partnerships
Facebook - Oculus VR

The possibilities with virtual reality headsets are taking immersion to all types of new levels. Evidence of VR saving time, reducing costs, increasing productivity, and boosting effectiveness of training in learning is unquestionable. This session will outline early adoption success stories and explain scenarios VR can offer L&D practitioners. Not only will you experience the research side of implications and opportunities for VR as an effective tool for learning, you will also get a head start at developing it into your own workplace.
 
Panelists will discuss:
·       Compare realistic-computer generated environments, first-person perspectives, and virtual training scenarios  
·       Develop interactive computer graphic scenes with real-time engines
·       Use VR for hard and soft skill simulations as well as empathy-induced experiences
·       Allude to technology of what a L&D VR experience can bring to your workforce
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Ken Hubbell

Senior Vice President, Instructional Design Strategy & Innovation,
Wells Fargo

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Sam Worobec

Head of Training
Chipotle Restaurants

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Travis Smith

Hospitality Management Trainer
Best Western

12:45 pm - 1:45 pm Networking Lunch

1:45 pm - 2:30 pm Special Early Adoption Session: Results, Challenges, and Success from Adopting VR and AR in the Training and Learning Environment at Chipotle Mexican Grill

Sam Worobec - Head of Training Chipotle Restaurants
Matt Brunk - Training Production and Programming Chipotle Mexican Grill
This session will highlight Chipotle Mexican Grill’s early initiatives to adopt VR technology into their workplace. Sam heads up the week-long curriculum of “how do you walk through a restaurant?” in order to find new and innovative ways to train their employees. With new implementations of MR and VR into their training, they are beginning to experiment with scenario-based training with choices to pick from.
·       Transform how you validate knowledge in your L&D space
·       Write the perfect scenario and language literacy concerns
·       Discover how AR is disrupting learning systems in the retail and food industries
·       Discuss where the future is taking AR technology
·       Experience Chipotle’s current VR technology on stage
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Sam Worobec

Head of Training
Chipotle Restaurants

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Matt Brunk

Training Production and Programming
Chipotle Mexican Grill

2:30 pm - 3:00 pm Blending Technology and Learning at Six Flags

Jayson Maxwell - Head of Corporate Training and Development Six Flags
As the only Amusement Park Company actively using and enhancing Immersive Technology, Six Flags has been on their VR journey since 2015. By building pilot mobile tablets and eventually rolling out full 360 immersive video as an interactive park map, Six Flags has adopted a MR model that includes both AR and VR.
·       Develop an interactive and immersive park map for customer
·       Enhance MR with blended learning technology
·       Prepare for the implementation of future advancements of VR and AR
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Jayson Maxwell

Head of Corporate Training and Development
Six Flags

3:00 pm - 3:45 pm Afternoon Networking Break

*The audience will separate into 3 tables based on maturity and discuss the topic with a leading expert and other delegates at the table. After each table has discussed for 40 minutes, we will have one delegate from each table report to the group with their findings.
·       Where are we within our industry in our VR journey?
·       What is the impact of this technology on the job market?
·       What does it take to close the training gaps in our industry?
·       How can we mix various technologies to fit in nontraditional settings?
·       What are the best methods to train our workforce effectively with VR and AR?
 
Stages: of VR Adoption Cycle:
 
Table 1: Beginner      
Facilitator: Karmiko Burton, Senior Manager, Global Franchise Training & Capability, Taco Bell
Table 2: Intermediate
Facilitator: Rich Goldberg, Vice President of Partnerships, Jaunt, Inc.
Table 3: Advanced
Facilitator: Thjis de Vries, Chief Design & Learning, Warp Industries
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Karmiko Burton

Senior Manager, Global Franchise Training & Capability
Taco Bell

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Thijs de Vries

Chief Design & Learning Officer
Warp Industries

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Rich Goldberg

Vice President, Partnerships
Jaunt, Inc.

4:30 pm - 5:15 pm Town Hall Forum: Embracing a Mindset Shift for Immersive Tech Adoption


• Spur cultural agility for getting started with immersive technology
• Embrace the groundswell of change in an ever-connected world
• Explore communication methods on gaining organizational buy-in

 

5:15 pm - 6:15 pm Networking Cocktail Reception

6:15 pm - 6:45 pm End of Conference Day 1